Accessibility Statement

Our Commitment

TIC Group is committed to ensuring our website is accessible to all users, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our target standard.

Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: proper use of headings, landmarks, and ARIA attributes to support screen readers
• Keyboard navigation: all interactive elements are accessible via keyboard
• Skip to content link: allows keyboard users to bypass repeated navigation
• Form labels: all form fields have associated labels and clear error messages
• Colour contrast: text and background colour combinations are designed to meet WCAG 2.2 AA contrast requirements
• Responsive design: the website adapts to different screen sizes and zoom levels
• Alt text: images include descriptive alternative text where appropriate
• Focus indicators: visible focus styles for interactive elements

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Third-party content or embedded services may not fully meet our accessibility standards
• Some older content may not yet meet all WCAG 2.2 AA criteria
• PDF documents may have limited accessibility

We are actively working to identify and address any accessibility issues.

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• Phone: 1300 68 72 92
• Address: PO BOX 3149, Victoria Point West QLD 4165

We aim to respond to accessibility feedback within 5 business days and to resolve any issues as promptly as possible.

Standards and Guidelines

This statement was prepared based on the Web Content Accessibility Guidelines (WCAG) 2.2, published by the World Wide Web Consortium (W3C).